Refund & Cancellation Policy
14-Day 100% Money-Back Guarantee • Fast, Transparent & Fair
Our 14-Day "No-Risk" Satisfaction Guarantee
At EduHub AI, customer trust is our highest priority. We want you to evaluate our autonomous academic tools with total confidence. If our platform does not meaningfully improve your study workflow, save you time, or assist your learning, you are entitled to a full 100% refund within 14 calendar days of your initial purchase or subscription renewal.
1. Refund Eligibility Scope
Our refund guarantee applies to all EduHub AI plans and passes:
Full 100% refund eligible if requested within 14 calendar days of the initial subscription start or subsequent renewal charge.
Eligible for a full refund within 14 calendar days if you encounter technical malfunctions or find the content unsuited to your academic needs.
2. How to Request a Refund (Fast 2-Way Process)
We provide two easy methods to obtain your refund. You will never be forced through painful sales pitches or retention calls:
Zero-Waiting Automated Refund & Credit Portal
Connect to our AI Dispute & Resolution engine. Enter your order email, review your case in 3 seconds, and receive an instant full refund or choose a +120% wallet credit bonus.
Prefer human assistance? Email us directly at mahallamade.uz@gmail.com with the subject:
Our finance desk reviews and processes all manual refund requests within 24 business hours.
3. Disbursement Timelines & Methods
Once authorized, your refund is dispatched immediately to your original payment method (Visa, Mastercard, American Express, Apple Pay, Google Pay, or PayPal). Depending on your bank's clearance cycles, funds typically appear on your statement within 3 to 5 business days (and at most 10 business days depending on international banking routes).
4. Anti-Chargeback Guidance & Direct Resolution
⚠️ Why Direct Merchant Refund is Better Than a Bank Chargeback
If you see an unexpected charge or forgot to cancel, please contact us directly first instead of initiating a chargeback through your bank.
- Speed: A merchant refund is processed by EduHub in 24 hours. A bank dispute freezes your funds for 60 to 90 days while card networks investigate.
- Simplicity: We do not ask complicated questions or demand proof; if you are within 14 days, your refund is approved.
- Account Standing: Bank chargebacks automatically flag customer profiles in global merchant anti-fraud registries (Ethoca / Verifi), which can prevent future purchases across other online merchants.
5. Subscription Cancellation Terms
Cancelling a subscription disables all future recurring charges immediately. You will retain full access to premium tools until the final second of your prepaid billing period. You may cancel at any time via your self-service account panel, via the cancellation link in every email receipt, or by emailing mahallamade.uz@gmail.com.
6. Contact Support
Have questions regarding an active order or statement entry? Contact our 24/7 billing team: